Frequently Asked Questions at the Circulation Desk

 

 

How do I renew an item?
Only those items that have not been previously renewed or are allowed to be renewed will show.

  • Access WebPALS
  • Click on the Patron Info. Page
    One of your choices is:
    Renew items you have checked out:
    from your library
    through Interlibrary Loan
  • Click on "your library" or "Interlibrary Loan" and click on GO
  • Enter your barcode (9-digit number)
  • Enter your password (it is your last name, up to eight letter, unless you have changed the password)
  • The list shows the items available for renewal, chose those ones you want to renew and click on GO
  • Re-enter your password, the renewed items will display with their new due date

 

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What items do I have checked out and when are they due?
To find a list of the items that you have out and when they are due you need to:

  • Access WebPALS
  • Click on the Patron Info. Page
     One of your choices is:
    Display items linked to your patron record:
    by title
    by barcode
  • Click "title" or "barcode" and click on GO
  • Enter your barcode (9-digit number)
  • Enter your password (it is your last name, up to eight letter, unless you have changed the password)
  • The list shows the item by barcode or title and when it is due

 

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How do I place a hold?
This will work where there is only one barcode per record.

  • Access WebPALS
  • Enter The Libraries Catalog by clicking on the first GO
  • Search your item and when you find it a blue "Place Hold" button will be at the bottom of the page, click on it
  • Fill in the boxes
    Barcode Number:
    Password:
    Expiration Date:
    If you have questions click on "Help?" to the right of the box
  • Information that you have successfully placed a hold and where you are in the queue

If you have any problems please come to the Circulation Desk or call (701)231-8888.

 

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The Libraries have sent me a notice, what does it mean?

  • Overdue Notice
    An overdue notice is sent to remind you that items you have checked-out need to be renewed or returned.
  • Recall Notice
    The item in the notice has been recalled by another patron. You need to return the item within five days. If you fail to return it within the five days you will be charged a $1.00 per day until you return it.
  • Block Notice
    A block notice is sent when you have failed to return overdue items or have reached the maximum fine amount of $20.00. A block indicates that your library account is unuseable until you either return the items or pay the fine.

 

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