Interlibrary Loan

Goals
Clientele
Requirements of the Interlibrary Loan Patron
Obtaining Materials
Special Services

Distance Education Students

Document Delivery Service

Telefax Service

Goals

The Interlibrary Loan staff is committed to providing the NDSU Community, for the purpose of research and study, access to the collections of local, regional and national libraries by technologically enhanced systematic search and retrieval methods.  The staff is further committed to provide efficient and courteous service to the patrons and will make an effort to provide materials in the most cost-effective and timely manner possible.

The Interlibrary Loan department will provide to local, regional and national libraries, materials from the NDSU Libraries' collections as efficiently and as quickly as possible, following the National Interlibrary Loan Guidelines and other local, regional and reciprocal protocols.

The Interlibrary Loan department will, in addition to providing access and materials, manage the record-keeping, copyright compliance, billing and statistics gathering activities necessary to provide quality service.

In keeping with the goals of this department the following policies have been established and will be reviewed regularly to ensure they accurately reflect the activity of the Interlibrary Loan Department.

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Clientele:

The Interlibrary Loan Department provides services to the NDSU Community, which includes faculty, staff, students and retired faculty still living in the community.

The Interlibrary Loan Department will provide services to NDSU enrolled distance education students and off-campus faculty and staff.

The Interlibrary Loan Department doesn't provide services to non-affiliated patrons which include special borrowers, area high school students and visiting groups to campus, such as Upward Bound, Speech/Debate Students, Governor's School Students, etc.  Non-affiliated patrons will be encouraged to use their local public libraries, high school libraries, or will be referred to the DISC fee-based service.

The Interlibrary Loan Department participates in various networks, such as the Tri-College Libraries Consortia, the Valley Medical Network Consortia, ODIN, PALS, OCLC etc. and provides Interlibrary Loan services to the libraries in these networks based on guidelines and procedures established within each network.

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Requirements of the Interlibrary Loan Patron:

Students must be currently enrolled and have a valid I.D. with an active library barcode number.  Faculty and staff must have a valid I.D. with an active library barcode number.

Faculty, staff, and students who do not purchase an NDSU I.D. will be denied interlibrary loan privileges until a card is purchased.

Requests submitted (by whatever format) must be completely filled out or will be returned to the requestor for completion.

Patrons are responsible for returning materials by the due date assigned by the lending library.  Materials not returned will result in a bill for replacement costs.

Patrons may ask for one (1) renewal of materials that have reached the due date assigned by the lending library.  The patron will be notified when the material has been renewed and given a new date.  The new date is determined by the lending library and is non-negotiable.  Not all libraries grant renewals and the patron will be notified that the material must be returned immediately.

Patrons will be responsible for returning materials immediately when recalled by the lending library.  Patrons will be notified by phone whenever possible if a library has recalled materials.  Failure to return recalled materials within 5 days of notification will result in a $10. non-refundable fine.

The Interlibrary Loan Office will not request materials for any patron that has a block on their records until the block has been removed.  The patron will be notified of the block and the reason their request(s) are being returned.

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Obtaining Materials:

Books and journal articles are usually requested through Interlibrary Loan although other formats may be available.  The lending library may place restrictions on such items as rare books, dissertations, media materials, reference books and materials in special collections.  The Interlibrary Loan Department will enforce any restrictions made by the lending library.

The Interlibrary Loan Department will not order currently used textbooks.

The Interlibrary Loan Department will request materials that are owned by the NDSU Libraries that are on reserves, in use, non-circulating etc. or are for popular fiction (best seller list books) only if they are available at local, ODIN, SDN or MnSCU/PALS direct borrowing libraries.

The Interlibrary Loan Office will request materials that are owned by the NDSU Libraries that are lost, missing, damaged or at bindery.

The Interlibrary Loan Office will not order materials from other libraries that are available in the NDSU Libraries in a format other than paper (i.e., available on microfiche or microfilm, full text).  An article may be requested that is available full text if charts or graphs significant to the meaning of the text are excluded.

The Interlibrary Loan Office will not go to foreign countries for loans (books, microfilm etc.) and will not request photocopied materials unless the patron has time to wait several months to get the materials and the country is the only known source for the material.

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Distance Education Students: The Interlibrary Loan Office will provide services to NDSU distance education students and off-campus faculty and staff.  There is no charge for loaning books from the NDSU collections or for materials received that have no charges attached to them.  The off-campus patron will be charged $1.50 per article for materials provided from the NDSU collections.

Document Delivery Service: The Interlibrary Loan Office will provide On-Campus Document Delivery of materials to faculty and graduate student offices.  Articles from the NDSU Collection will be copied and delivered to the department for $1.50 per article and books will be delivered for $1.00 per volume.  Materials requested through document delivery that are not available in the NDSU Collections will be obtained through regular interlibrary loan channels and charged $1.50 per article or $1.00 per volume (in addition to other charges that might accrue in processes sing) and will be delivered to the department.  Materials originally ordered through the interlibrary loan process may be delivered upon request for $1.00 per item.  (See the Document Delivery Information Handout).

Telefax Service: The Interlibrary Loan Office will provide Fax Service for the NDSU community at $1.00 per page for transmission.  There is no charge for receiving fax messages.  Cash only will be accepted for dollar amounts less than $5.00.  Because of the telephone system on campus, overseas fax transmissions will require the patron to supply a personal or departmental calling card to which the overseas charges will be billed.  The Interlibrary Loan Office will charge the $1.00 per page for handling.

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Service charges to other libraries:

The Interlibrary Loan Office provides books and copies of articles free to all libraries that participate in established networks such as the Valley Medical Network Consortia, ODIN, PALS, MINITEX (per contract agreements), SDN, North Dakota Network for Knowledge and through various reciprocal agreements.

The Interlibrary Loan Office does not charge other libraries (outside the TRI-State Region) for the loan of materials.

The Interlibrary Loan Office charges other libraries (outside the TRI-State Region and those with whom we don't have reciprocal agreements established) $8.00 per article up to 50 pages.  Articles or chapters of books that are in excess of 50 pages will be charged $8.00 plus 10 cents per page over the first 50 pages.

A library that requests a photocopy of an NDSU Thesis will be charge 10 cents per page plus a $5.00 handling fee.  If the request is from an overseas library an additional charge for postage will be added.

The Interlibrary Loan Office does not charge extra for rush requests, Ariel or fax transmissions to other libraries.

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