Student Worker Handbook

Welcome to the NDSU Library! We are pleased to have you join the staff and hope that you will find your employment with us challenging and rewarding. You are an asset to the Library and we could not operate the facilities without your help.

The Library provides access to and assistance in the use of the scholarly resources needed to meet the education, research and service missions of the University. We build, organize, maintain and preserve collections, as well as advise, instruct and educate our patrons in the use of these resources.

The NDSU Library plays an important role within the University, and we strive to provide quality service. As a student assistant in the Library you have accepted the responsibility to provide excellent service and to represent the Library in the best possible manner. Every Library employee is involved in the effort to maintain high standards of service. Courtesy, accuracy and helpfulness are primary obligations of every employee.

Library Mission Statement

Creating dynamic spaces and services, and offering resources to catalyze the pursuit of knowledge by NDSU's diverse community of scholars.

Library Vision Statement

The NDSU Library advances the University's land grant mission of education, research, and service by facilitating access to the highest quality information. The Library anticipates and prepares for change by acquiring, organizing, preserving, and disseminating knowledge in both virtual and physical dimensions.

Getting started

1. After being hired at the Library, the first step in employment is paperwork! Be sure to fill out the Employee NDSU Hiring Form: Employee Data, the Information on Criminal Disclosure Form, read and complete the Annual Notice of Policies & Workforce Safety and Insurance Notices, the lower section of the W-4, read and complete the Waiver of Retirement and Health Insurance Participation & HIPAA Notice of Privacy Practices form, the NDWR form if you are a Minnesota resident, and the Direct Deposit Form. Your supervisor can help you with this process.

2. More paperwork needs to be filled out in the Payroll Office in Old Main Room 205. There, be sure to fill out Section 1 of the I-9 form. This needs to be done early in the process so you can receive your first paycheck on time. You will need to bring your driver's license, school ID, or other photo ID, and your social security card or certified birth certificate.

3. Student workers are required to complete the Baseline Safety Training annually. It is available online at http://www.ndsu.edu/ndsu/police_safety/safety/Presentations.htm. Print out the Baseline Safety Quiz and give it to your supervisor when you have completed it.

4. Time worked is recorded on a time card. Print your name, student ID number, department name, and pay period at the top of the card (unless your department chooses to do this for you). Sign your name on the line above the word "signature."

5. Use a different time card for each department you work in, regardless of the number of times or the number of hours. If you work in more than one department, you will receive one check for the total amount earned each pay period.

6. Payroll periods run from the 1st - 15th of each month, and the 16th - the last day of the month. Payment is delayed by two weeks, i.e. you get paid for hours worked during the first half of the month at the end of the month. If the final day of the pay period falls on a weekend or holiday, the last working day of the pay period is payday.

7. You are encouraged to have your paychecks electronically deposited. Paper checks and electronic deposit receipts will be available in your department.

Basics of employment

There is a two-week probationary period for all new employees. If there is a problem, talk to your supervisor about your options.

Your schedule is typically arranged at the beginning of each semester. If you need to reduce your hours or quit, contact your supervisor. Students are limited to working a maximum of 20 hours a week during the semester, and up to 40 hours a week during holiday or interim sessions. You might be able to continue working in your position after your workstudy funds are expended.

You are entitled to a 15 minute paid break every four consecutive hours worked. You are required to take a 30 minute break if you work six or more consecutive hours and you must check out on your timecard for this break. Please be sure to notify your supervisor when you leave for a break. The Main Library Staff Lounge is available for use during your breaks. You may use the lounge only while on duty.

Employee evaluations are completed on a regular basis for each student worker. The evaluation is included in your file in the Library Administration Office. You have access to your file and may view it upon request.

General Considerations

Professionalism is required by all employees. This includes punctuality, respect, appropriate behavior. Remember that this is a job. Be neat, clean, and dress appropriately. You should not entertain your friends while on duty and you may have to remind them you are working.

Cell phones must be turned off during working hours. Department telephones, photocopiers, and printers are intended for library business only.

Emergencies

Be sure to read and be familiar with the Library Emergency Manual.

In case of a fire, pull the nearest alarm and leave the building by the closest exit and stay at least 50 feet from the building. After evacuating, employees from the Main Library should gather in front of the South Engineering building.

Training Tools

Good Customer Service

Library Tour and Maps

Glossary of Library Terms

Call Number Training - available in Circulation

Databases

ODIN Tutorial

EBSCO Tutorial

ProQuest Tutorial

Baseline Safety Training